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Integrations & Connectivity

Connect your channels in a single inbox and respond faster

Centralize conversations from multiple channels so you don't lose messages or context.

Without a common place, conversations and data get lost between apps and no one knows who's handling what. Connect your channels and systems into a single flow —each thread linked to the right contact, with owners, statuses and full history— so you respond faster.

30-min assessment, no commitment.

Cómo funciona

Tres pasos para comenzar

1

Connect your channels

Centralize conversations from multiple channels into a single inbox.

2

Assign and control

Define responsible parties and statuses for real follow-up on each conversation.

3

Respond with context

Link the thread to the correct contact and respond with complete history.

Características

Lo que incluye

Unified inbox per client

Avoid losing messages when the team works with multiple channels. Keep the thread and the correct contact linked.

  • Centralized history and context
  • Less duplication and fewer lost conversations

Assignment and statuses for real tracking

Define responsible parties and track progress with statuses so support, sales, and collections work with traceability.

  • Flow: message → assignment → follow-up → close
  • Visibility into each conversation's status

Faster operation, lower response times

Standardize the communication flow and reduce response times without losing quality.

  • Client context available in one click
  • Multi-channel: WhatsApp, email, web, and more

Integrations that connect your operation

Payment gateways

Every online payment lands on its own in your invoicing and accounting, with no reconciling by hand.

Logistics & shipping

The client sees where their order is, and your team stops saying 'let me find out' over the phone.

Custom APIs

That old system nobody wanted to touch finally talks to the rest of your operation.

WhatsApp Business

What's said on WhatsApp lands in the CRM, so it doesn't get lost on a salesperson's phone.

Google Workspace

Calendar, email, and documents stay in sync, without copying data from one tool to another.

BI & reports

Your reports build themselves from real data, instead of exporting to Excel every week.

eCommerce

Your store and your inventory speak the same language, so you don't sell what you no longer have.

Electronic invoicing

Your tax vouchers go out connected to the fiscal system, without having to redo everything by hand.

FAQ

Frequently Asked Questions

Yes: WhatsApp, email, web forms, social media, e-commerce, BI, and more, depending on your operation. The idea is to add to what you already have, not force you to start from scratch.

Not necessarily: many integrations are configurable and only some need custom development. We assess your case and tell you honestly what gets solved quickly and what doesn't, before you commit.

Yes, we design the integration so your ERP stays in sync with the rest. We do it every day, with corporate ERPs and with custom-built systems. Coexisting with what you already have is part of the job.

It depends on complexity: standard integrations are usually ready in days and complex ones in weeks. We give you a clear estimate from the diagnostic so you don't get surprises.

No. We build it in parallel and only switch it on once it's tested, so your day-to-day keeps running. With D&T Inspections we moved their email nominations to an automated flow without stopping their operation.

No. We include support after go-live to adjust and stabilize. We're your long-term technical partner, not someone who delivers and disappears.

Ready to connect your systems?

Evaluate which integrations you need and how to connect your operation end-to-end.

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