Beverages · industrial operations
Industrias San Miguel del Caribe
Repair operation with per-zone SLA
Repair extension on Odoo with regions, zones and operating centers; provider management with its own profile; ops dashboard + per-zone SLA report; bulk actions for assignment and closing; maintenance cron.
The problem
Repair orders for equipment dispatched across multiple country regions by hand. No visible SLA, no clear technician assignment, no reports breaking down performance by zone or operating center.
What we built
Repair extension on Odoo with regions, zones and operating centers; provider management with its own profile; ops dashboard + per-zone SLA report; bulk actions for assignment and closing; maintenance cron.
The result
Every zone has a measurable SLA and techs arrive assigned, not improvised.
Tech stack
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